We understand your concerns!

Thank you for shopping with us! We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

No Questions Asked Return Policy:
We offer a no questions asked return policy. If you are unhappy with your purchase for any reason, simply return it to us for a full refund or exchange.

Conditions for Return:
1. The product must be returned by the customer in its original condition.
2. All original packaging, tags, and accessories must be intact and included.
3. Products that have been used, altered, or damaged by the customer will not be eligible for return.

Time Frame:
You have 7 days from the date of delivery to return an item to us.

Damaged Glass Products:
If you receive a glass product that is damaged, please contact us immediately. We will arrange for a replacement or issue a refund as per your preference.

Return Process:
To initiate a return, please follow these steps:
1. Contact our customer service team within 7 days of receiving your order to inform us of the return.
2. Pack the item securely in its original packaging (if possible).
3. Include your order number and reason for return in the package.
4. Ship the item back to us using a trackable shipping service. Shipping costs for returns are the responsibility of the customer.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at support@accentstores.com.

Note: This return policy is applicable only to purchases made directly through our website. Purchases made through third-party retailers are subject to their respective return policies.

We reserve the right to modify this return policy at any time without prior notice.